Delete your HouseRoster account

Delete from inside the app

If you can sign in, this is the fastest way:

1. Open HouseRoster.
2. Go to Settings.
3. Tap Delete account → Schedule deletion, and confirm.
4. Your account is then scheduled for permanent deletion. You can cancel any time during the grace period from the same screen.

What gets deleted

When your account is deleted, we permanently remove your personal data, including:

• Your profile and sign-in details
• Your app settings and preferences
• Households you own and their shifts
• Your side of every connection (you disappear from the other person's active staff or host list)
• Messages you sent and your conversations
• Notifications and registered devices
• Your subscription records held by HouseRoster

What may be retained

We permanently delete your account and personal data after the 14-day grace period. Two things deliberately survive, because they belong to someone else's record: a completed shift you worked or hosted stays in the other person's read-only history, including the date, time, title, location, rate and the name each of you used; and if a host added you as a contact, the name and email address they entered for you stay in their own connection list. Deleted data may persist briefly in our hosting provider's routine backups before those age out. We keep a minimal, non-personal record that a deletion happened.

Note: subscriptions are billed through the App Store or Google Play. Deleting your account does not cancel an active subscription — manage or cancel it in your Apple or Google account settings to stop future charges.

Timeline

When you request deletion, your account is scheduled for permanent deletion after a 14-day grace period. Your account keeps working during those 14 days, and you can cancel the deletion any time before the scheduled date from Settings → Delete Account in the app (or by emailing [email protected]). Once the grace period ends, your account and personal data are permanently deleted and this cannot be undone.